Thursday, 3 March 2016

CarillionAmey - Change of Opening Times

Change to existing service - 
From 1st March, CarillionAmey, are changing their opening times for their complaints and compliments call line, the 0800 707 6000 option 5 number,at the Helpdesk.  
On the Option 5 service, calls will now be answered between 0830hrs to 1700hrs.  CarillionAmey want to make sure that families who have raised complaints receive clearer responses and in order to do this we need our complaints handlers to spend quality time looking into each complaint to provide more informed responses to each customer. 
This change is intended to improve our customer service to you, our customers.

The Children’s Education Advisory Service (CEAS)


C URRICULUM CONCERNS

E DUCATIONAL ALLOWANCES
A DMISSIONS TO SCHOOLS
S PECIAL EDUCATIONAL NEEDS


The Children’s Education Advisory Service (CEAS) support the MOD’s Directorate Children & Young People (DCYP) and work with the Service community, other government departments, local authorities, representatives of the boarding sector and schools to try and achieve strategic solutions to issues around the education of Service children.


CEAS maintain a telephone helpline- 01980 618244 or email on enquiries@ceas.uk.com

Send-a-Hug : Little Troopers


As a charity Little Troopers have recently relaunched their new Separation Packs and Send a Hug Kits for military families. These are tangible resources to help the British Army through repeated separation periods from their service person.


You can see more at www.littletroopers.net